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HMS, HAG EQ-Bank 053 MC

Which of the following represents the most serious challenge for the operational efficiency of Australia's digital health system?

  1. Too many people accessing their records
  2. Different software systems not sharing data effectively
  3. Insufficient user engagement with digital platforms
  4. Patients refusing to use smartphones
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\(B\)

Show Worked Solution
  • B is correct: Failures between different software systems not working together prevent health information from being shared effectively, directly undermining the core purpose of the digital system.

Other options:

  • A is incorrect: High usage would indicate success rather than a challenge and systems are designed to handle large volumes of users.
  • C is incorrect: While low engagement reduces effectiveness, it doesn’t prevent the system from operating efficiently for those who do use it.
  • D is incorrect: Digital health systems are accessible through multiple devices including computers and tablets, not just smartphones.