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HMS, HIC EQ-Bank 3 MC

A hospital introduced Aboriginal Health Workers and cultural awareness training for staff to improve health outcomes for First Nations patients.

Which action area of the Ottawa Charter is this strategy an example of?

  1. Building healthy public policy
  2. Reorienting health services
  3. Developing personal skills
  4. Strengthening community action
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\( B\)

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Consider option B: Reorienting health services

  • Involves changing the way healthcare is organised and delivered to better meet population needs
  • The introduction of Aboriginal Health Workers represents a structural change to how hospital services are delivered
  • Cultural awareness training for staff is changing the way health professionals provide care to make it more culturally appropriate and responsive
  • The focus is on the healthcare organisation itself making changes to how it delivers services, which is a defining feature of reorienting health services

\(\Rightarrow B\)