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HMS, HAG EQ-Bank 045

Describe two challenges digital health creates for individuals and explain how an individual could respond to reduce each challenge.   (4 marks)

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Answers could include two of the following:

Challenge 1 – Digital literacy barriers
  • Some individuals, particularly older adults, may lack confidence using digital platforms such as My Health Record.
  • Response: An individual could attend digital skills workshops or ask family for support.
Challenge 2 – Privacy and security concerns
  • Sensitive health information stored online can feel unsafe and discourage use.
  • Response: An individual could set strong passwords, enable two-factor authentication and regularly review access permissions in their account settings.

Challenge 3 – Limited internet access

  • People in rural or remote areas may struggle with slow or unreliable internet.
  • Response: Use offline app functions where available, schedule downloads during stronger connection periods or investigate alternative remote broadband suppliers such as Starlink.
Show Worked Solution

Answers could include two of the following:

Challenge 1 – Digital literacy barriers
  • Some individuals, particularly older adults, may lack confidence using digital platforms such as My Health Record.
  • Response: An individual could attend digital skills workshops or ask family for support.
Challenge 2 – Privacy and security concerns
  • Sensitive health information stored online can feel unsafe and discourage use.
  • Response: An individual could set strong passwords, enable two-factor authentication and regularly review access permissions in their account settings.

Challenge 3 – Limited internet access

  • People in rural or remote areas may struggle with slow or unreliable internet.
  • Response: Use offline app functions where available, schedule downloads during stronger connection periods or investigate alternative remote broadband suppliers such as Starlink.

HMS, HAG EQ-Bank 043

Discuss the relationship between data security concerns and public engagement with digital health platforms in Australia.   (6 marks)

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  • [P] Security concerns create significant barriers to digital health engagement.
  • [E] Privacy fears about data breaches directly discourage Australians from actively using My Health Record platforms.
  • [Ev] Only a quarter of record holders actively view their health information, with surveys showing security worries as the primary reason for disengagement
  • [L] This demonstrates how security anxieties fundamentally limit public participation in digital health.
     
  • [P] From another perspective, robust security measures can enhance engagement.
  • [E] Well-communicated security features build trust necessary for platform adoption.
  • [Ev] Healthcare providers using visible encryption and two-factor authentication report 40% higher patient portal usage.
  • [L] Therefore, transparent security protocols significantly increases digital health engagement.
     
  • [P] Critics of increased security protocols would argue that this must be weighed against accessibility challenges.
  • [E] Complex security requirements create barriers for vulnerable populations.
  • [Ev] Elderly users abandon platforms requiring multiple authentication steps, with rural communities particularly affected.
  • [L] This reveals the delicate balance between protecting data and ensuring usable access.
Show Worked Solution
  • [P] Security concerns create significant barriers to digital health engagement.
  • [E] Privacy fears about data breaches directly discourage Australians from actively using My Health Record platforms.
  • [Ev] Only a quarter of record holders actively view their health information, with surveys showing security worries as the primary reason for disengagement
  • [L] This demonstrates how security anxieties fundamentally limit public participation in digital health.
     
  • [P] From another perspective, robust security measures can enhance engagement.
  • [E] Well-communicated security features build trust necessary for platform adoption.
  • [Ev] Healthcare providers using visible encryption and two-factor authentication report 40% higher patient portal usage.
  • [L] Therefore, transparent security protocols significantly increases digital health engagement.
     
  • [P] Critics of increased security protocols would argue that this must be weighed against accessibility challenges.
  • [E] Complex security requirements create barriers for vulnerable populations.
  • [Ev] Elderly users abandon platforms requiring multiple authentication steps, with rural communities particularly affected.
  • [L] This reveals the delicate balance between protecting data and ensuring usable access.