smc-5486-30-System efficiency

HMS, HAG EQ-Bank 042

Outline THREE ways in which My Health Record improves emergency healthcare delivery in Australia. (3 marks)

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Prevents medication errors when unconscious patients cannot communicate – emergency staff instantly access current medications and allergies, avoiding fatal drug interactions.
Provides complete medical history including chronic conditions, past surgeries and recent specialist visits. This enables informed treatment decisions within critical timeframes.
Eliminates duplicate testing as recent pathology results and imaging scans are immediately available. This reduces delays and unnecessary radiation exposure while accelerating diagnosis and treatment.

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Prevents medication errors when unconscious patients cannot communicate – emergency staff instantly access current medications and allergies, avoiding fatal drug interactions.
Provides complete medical history including chronic conditions, past surgeries and recent specialist visits. This enables informed treatment decisions within critical timeframes.
Eliminates duplicate testing as recent pathology results and imaging scans are immediately available. This reduces delays and unnecessary radiation exposure while accelerating diagnosis and treatment.

Explain how digital health can improve communication between patients and healthcare providers. (5 marks)

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Digital health improves communication between patients and healthcare providers in three main ways: through My Health Record, the my health app and telehealth.

My Health Record

Digital health improves communication because it gives patients and providers shared access to the same health information.
This occurs because platforms like My Health Record store data such as prescriptions, test results and allergies in one place.
As a result, both patients and doctors can see the same information during an appointment, which reduces confusion.
This shows a clear connection between better access to information and more informed doctor-patient communication.

my health App

Mobile tools like the my health app also allow patients to quickly check and share records.
This works by providing real-time updates, which helps patients explain their health situation clearly.
Consequently, doctors can respond with the right treatment faster.

Telehealth

Telehealth creates another channel for communication.
This mechanism helps to connect patients in remote areas with providers, ensuring they receive advice without the need for travel.
Therefore, telehealth provides a direct line of communication, helping patients and healthcare providers stay connected even when face-to-face visits are not possible.

Show Worked Solution

Digital health improves communication between patients and healthcare providers in three main ways: through My Health Record, the my health app and telehealth.

My Health Record

Digital health improves communication because it gives patients and providers shared access to the same health information.
This occurs because platforms like My Health Record store data such as prescriptions, test results and allergies in one place.
As a result, both patients and doctors can see the same information during an appointment, which reduces confusion.
This shows a clear connection between better access to information and more informed doctor-patient communication.

my health App

Mobile tools like the my health app also allow patients to quickly check and share records.
This works by providing real-time updates, which helps patients explain their health situation clearly.
Consequently, doctors can respond with the right treatment faster.

Telehealth

Telehealth creates another channel for communication.
This mechanism helps to connect patients in remote areas with providers, ensuring they receive advice without the need for travel.
Therefore, telehealth provides a direct line of communication, helping patients and healthcare providers stay connected even when face-to-face visits are not possible.

Outline THREE ways in which My Health Record can improve emergency healthcare delivery in Australia. (3 marks)

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Instant access to critical information: Emergency staff can immediately view current medications and allergies when patients are unconscious, preventing dangerous drug interactions and allergic reactions
Medical history visibilit: Previous conditions, surgeries and chronic diseases are accessible, enabling doctors to make informed treatment decisions without relying on patient communication
Reduction in duplicate testing: Recent pathology and imaging results are available, eliminating unnecessary repeat tests, thus saving crucial time in emergency situations and reducing patient exposure to additional procedures

Which of the following represents the most serious challenge for the operational efficiency of Australia's digital health system?

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\(B\)

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B is correct: Failures between different software systems not working together prevent health information from being shared effectively, directly undermining the core purpose of the digital system.

Other options:

A is incorrect: High usage would indicate success rather than a challenge and systems are designed to handle large volumes of users.
C is incorrect: While low engagement reduces effectiveness, it doesn’t prevent the system from operating efficiently for those who do use it.
D is incorrect: Digital health systems are accessible through multiple devices including computers and tablets, not just smartphones.